Privacy Notice

Tour Vacation Hoteles Azul S.A.S. and its allied companies, in compliance with Law 1581 of 2012 and its regulatory decrees, through this Privacy Notice informs the holders of personal data on the conditions and treatment to which the data stored in our databases will be subject:

Responsible for the treatment: Tour Vacation Hoteles Azul S.A.S., a company domiciled in the city of Bogotá D.C., at Carrera 46 No. 94 - 73, is responsible for the treatment of your personal data.

Treatment and purpose of the collection of personal data: Tour Vacation Hoteles Azul S.A.S., informs users, workers, visitors, suppliers and customers that the collection, recording, storage, use, circulation, administration, updating and deletion of data taken by our staff and video surveillance cameras (content that rests on specialized recording devices under security measures), are intended to leave a record of the entry to the facilities of the establishment, in compliance with the administrative management of the company and for strictly security reasons, internal statistics management, marketing, commercial prospecting, studies on consumer habits, preference and interest in purchasing, customer loyalty, opinion polls, sales and attention to information queries.

Data subjects' rights: Data subjects may exercise their rights by sending an e-mail to the following e-mail address atencionalcliente@onvacation.comthe following rights:

Access free of charge to the data provided that have been subject to processing.

Request update and rectification of your information regarding partial, inaccurate, incomplete, incomplete, fractioned, misleading, or those whose treatment is prohibited or has not been authorized.

Request proof of the authorization granted.

To file before the Superintendence of Industry and Commerce (SIC) complaints for infringements to the provisions of the regulations in force, once the consultation or complaint process has been exhausted before the data controller.

To revoke the authorization and/or request the deletion of the data, unless there is a legal or contractual obligation that makes it imperative to keep the information.

It is optional to answer questions concerning sensitive data or data of children and adolescents.

The video surveillance policy and information processing policy, as well as its substantial changes, can be consulted through the web portal https://www.onvacation.com