Ethical line - The Divan

ON VACATION offers its employees, customers, suppliers, contractors, shareholders and other stakeholders the El Diván Ethics Hotline, a channel to receive complaints in order to encourage compliance with ethical standards, as well as to prevent potential corruption, bribery, fraud, bad practices and irregular situations within our organization. 

Complaint:

• Misuse and misappropriation of company assets
• Deliberate acts against the values and principles established in the code of ethics and the transparency and business ethics manual.
• Violation of the entity's rules, policies or procedures
• Acts of improper extraction or disclosure of privileged or restricted information.
• Corruption and/or bribery activities
• Other situations that are considered contrary to the regulations

How to communicate?

To contact the Divan you should write to the following means of receiving complaints:

• WhatsApp: 3176548711
• E-mail: eldivan@onvacation.com
• Complaint: Please fill out the following form to file a complaint.